Multilingual Development Documentation with AI
We used AI to redesign our development documentation platform and roll out multilingual support. This article shares how we approached it.
Dramatically Reducing Dispatching Workload: Developing 'Vehicle Slots' for Hourly Schedule Management
This article covers the challenges in dispatching operations and additional issues that emerged during development, followed by a summary of the impact delivered by the vehicle slot feature.
Automating and Streamlining Shift Scheduling with Mathematical Optimization and AI Agents
This article describes the requirements of our shift optimization system, how we translated those requirements into a mathematical optimization framework, and an interactive shift scheduling system using AI agents.
Continuous Optimization with Large Neighborhood Search
This article explains Large Neighborhood Search, how we applied it to our ride-sharing service, and an overview of the system architecture.
Pulumi at NearMe: Embracing True Infrastructure as Code
This article explores how Pulumi's unique approach to infrastructure management has transformed our Platform Engineering practices, enhanced developer productivity, and improved our infrastructure reliability
About the Shared-Ride Timetable
We recently released a timetable feature to fill vacant seats in our airport shared-ride service. This post explains the feature overview and system design.
How We Automated Dispatch Assignment Work (6 Hours per Day)
As an introduction to our automated dispatch assignment system, this article covers the system overview, assignment logic, monitoring approach, and our plan to introduce deep reinforcement learning.